Dash Enterprise Support

This documentation is for Dash Enterprise.
Dash Enterprise is the fastest way to write & deploy Dash apps and
Jupyter notebooks.
10% of the Fortune 500 uses Dash Enterprise to productionize AI and
data science apps. Find out if your company is using Dash Enterprise.

This page applies to Dash Enterprise 5. If your organization uses Dash Enterprise 4, view information about support bundles at Navigating the Support bundle.

Support is available with Dash Enterprise. Please include a detailed description of the issue. We may request that you send
us a support bundle so that we can better help you troubleshoot the issue.

Support bundles contain information about resources in the Kubernetes cluster. This includes, but is not limited to, nodes, pods, events, app and workspace logs, persistent volume claims, and ingresses.

Generating a Support Bundle

Generating a support bundle is an administrator action. It requires the password to the admin console or access to the cluster with kubectl.